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FAQ
Diamond related questions
Yes, absolutely. Diamonds made from carbon in hair possess exactly the same physical and chemical properties as natural diamonds. Dear customer, regarding your concern about the authenticity of the diamond, I would like to answer you from the deepest faith of our team:
In our company, every employee is a devout believer in God. We firmly believe that God watches lovingly over all things in the world, and also over every piece of work in our hands.
The Bible teaches us: “The integrity of the upright will guide them, but the crooked ways will destroy them.” (Proverbs 11:3). For us, deception is not only an injustice to customers, but also a betrayal of God. We would never dare, and would never, deceive any child of God.
Every strand of hair you entrust to us is a sacred relic of life. With a heart of awe and under the witness of God, we transform it into an eternal diamond through rigorous technological means. The authenticity of this diamond is guaranteed not only by the certificate issued by an authoritative institution, but also by our oath to God.
Please rest assured that we are guarding this trust with our souls, ensuring that this love that transcends life and death is as real, pure, and eternal as God’s love.
Yes. Human and pet hair contains approximately 15-18% carbon. We use advanced chemical separation technology to extract and purify this carbon from hair.
Diamonds made from carbon in hair have exactly the same physical and chemical properties as natural diamonds.
After purifying the carbon from hair, we add the extracted carbon to high-purity graphite to produce lab-grown diamonds. Our current technology can create diamonds up to 5 carats in size.。
Diamond is the hardest substance on Earth and can be preserved permanently. In theory, your diamond can last millions of years and can even be passed down through generations.
- The customer places an order.
- The company sends out a hair collection gift box.
- The customer mails the collected hair to our partner in the United States.
- Arrange for the production and creation of the diamond.
- Mail it to the customer.
It takes a total of 6-8 weeks from placing the order to receiving the diamond.
Our factory is in China, where labor costs, factory rents, energy prices, and tax rates are lower.。
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
A Forever Choice Deserves Careful Thought
Each Longing and Love life diamond is meticulously crafted from your unique life imprint. Just as love cannot be replicated, the eternal story you entrust to us is one-of-a-kind and irreplaceable.
For this reason, once a custom order is confirmed and production has begun, it cannot be returned or exchanged.
Please review your order carefully before placing it, or feel free to contact our customer service team with any questions. We are here to listen—ensuring that every choice comes from the deepest place in your heart, and that this eternal light illuminates the moments you hold most dear.